Building & Decorating Centre Sales Assistant

The key responsibilities include, but are not limited to:

  • Working within a small team to build and maintain profitable customer relationships, driving sales, and seeking new business opportunities with new and existing customers
  • Assisting with the day-to-day operations in the Lightside department both over the phone and in person
  • Greeting customers and offering assistance, recommending products & offers and referring to experts when required
  • Handling and resolving basic complaints
  • Providing customers with product information by staying informed on the latest industry trends
  • Processing orders and working with other departments to schedule delivery and redelivery
  • Ensuring procedures included within the Group Health & Safety Policy are always adhered to
  • Escalating critical issues to management and other duties as assigned

Key skills we will be looking for include:

  • Sales and customer service experience
  • Ability to multi-task, prioritise and work well under pressure
  • Basic commercial awareness
  • Excellent verbal, written communication and listening skills
  • Ability to work within a team environment
  • Works in a professional manner
  • Proficiency in Microsoft Office and customer service software
  • Organised with a high level of accuracy and attention to detail

This is a permanent position with an ever-improving benefits package including holiday allowance, competitive salary, health insurance, employee discount, pension, employee assistance programme, training, and development opportunities and more.

To apply, please email

Click here to download application form

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