Plumbing & Heating Sales Assistant

This is an exciting time for NP Group as we heavily invest in our employees, with a culture of continuous development and the goal to become ‘the employer of choice’.

We are looking for a motivated and committed individual, who is flexible, with a professional approach to customer service, to join our team as a Sales Assistant.

The key responsibilities include, but not limited to:

  • Ensuring we provide excellent customer service by seeking out customers promptly, being helpful and courteous, in a professional manner
  • Building and maintaining relationships with customers to encourage repeat business
  • Being familiar with the range of products across the site and referring customers to other members of staff for specialist attention when appropriate
  • Dealing with customer complaints and escalating to management when necessary
  • Ensuring that all goods prior to delivery or collection, have been invoiced or paid for
  • Liaising with the Stock, Purchasing and Transport teams in monitoring stock and delivery timescales
  • Working closely with other members of the team to achieve the daily tasks in an efficient way
  • Ensuring that the Group health, safety & wellbeing policies are strictly adhered to
  • Maintaining a high level of accuracy and attention to detail


Key skills we will be looking for include:

  • Customer service experience
  • Excellent verbal, written communication and listening skills
  • Ability to work within a team
  • Able to work in a professional manner
  • Basic computer skills
  • Organised with attention to detail

Applicants should have good communication skills and an ability to prioritise workload to ensure goods are prepared for delivery effectively.

This is a permanent position with an ever-improving benefits package including holiday allowance, competitive salary, health insurance, employee discount, employee assistance programme, training and development opportunities and more.

To apply please email your C.V to




Click here to download application form

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