Sales Assistant – Doors & Floors

We are looking for a motivated and committed individual with excellent customer service skills to join the Lightside team as our new Doors, Floors & Joinery Assistant.

Key responsibilities include, but are not limited to:

  • Working within a small team to build and maintain profitable customer relationships, driving sales, and seeking new business opportunities with new and existing customers
  • Assisting with day-to-day operations over the phone, by email and in person
  • Greeting customers and offering assistance, recommending products & offers and referring to experts when required
  • Providing customers with product information, answering questions and queries and staying informed on the latest industry trends
  • Processing orders and working with other departments to schedule deliveries and collections
  • Handling and resolving basic complaints
  • Ensuring procedures included within the Group Health & Safety Policy are always adhered to

Experience in Doors, Floors & Joinery is helpful, but not mandatory. Key skills we will be looking for include:

  • Sales and customer service experience, with a basic level of commercial awareness
  • Ability to multi-task, prioritise and work well under pressure with a high level of accuracy and attention to detail
  • A professional approach with excellent verbal, written communication and listening skills
  • Proficiency in Microsoft Office and customer service software

This is a permanent position with an ever-improving benefits package including holiday allowance, competitive salary, health insurance, employee discounts, employee assistance programme, training and development opportunities. The NP Group heavily invests in its employees, with a culture of continuous development and an ambition to become ‘the employer of choice’.

For more information or to download an application form, please visit www.norman-piette.com, our Facebook page, contact Human Resources on 245801 or email humanresources@np-group.com

Closing Date: 15 August 2022

 

Click here to download application form

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