Sales Assistant – Doors & Floors

We are looking for a motivated and committed individual with excellent customer service skills to join the Lightside team as our new Doors, Floors & Joinery Assistant.

Key responsibilities include, but are not limited to:

  • Working within a small team to build and maintain profitable customer relationships, driving sales, and seeking new business opportunities with new and existing customers
  • Assisting with day-to-day operations over the phone, by email and in person
  • Greeting customers and offering assistance, recommending products & offers and referring to experts when required
  • Providing customers with product information, answering questions and queries and staying informed on the latest industry trends
  • Processing orders and working with other departments to schedule deliveries and collections
  • Handling and resolving basic complaints
  • Ensuring procedures included within the Group Health & Safety Policy are always adhered to

Experience in Doors, Floors & Joinery is helpful, but not mandatory. Key skills we will be looking for include:

  • Sales and customer service experience, with a basic level of commercial awareness
  • Ability to multi-task, prioritise and work well under pressure with a high level of accuracy and attention to detail
  • A professional approach with excellent verbal, written communication and listening skills
  • Proficiency in Microsoft Office and customer service software

This is a permanent position with an ever-improving benefits package including holiday allowance, competitive salary, health insurance, employee discounts, employee assistance programme, training and development opportunities. The NP Group heavily invests in its employees, with a culture of continuous development and an ambition to become ‘the employer of choice’.

For more information or to download an application form, please visit, our Facebook page, contact Human Resources on 245801 or email

Closing Date: 15 August 2022


Click here to download application form

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