Showroom Designer

Purpose of the job

Supporting the Showroom Manager and working within the team to promote, design and sell products. Is driven with a passion for what they do and works in a professional & calm manner.

Type of job

  • Working within a small team to build and maintain profitable customer relationships, driving sales, and seeking new business opportunities with new and existing customers
  • Assisting with the day-to-day operations in the Showroom department both over the phone and in person
  • Greeting customers and offering assistance, recommending products, offers and referring to experts
  • Interpreting and translating customer needs into CAD drawings and detailed quotations
  • Researching and deciding on materials and product sourcing & setting costs according to customer budgets
  • Working closely with team members, customers, architects, and contractors
  • Researching and following industry changes, evolutions, and best practices
  • Ensuring excellent customer service levels are always achieved, on a day-to-day basis, in person and over the phone, building long-term relationships
  • Handling and resolving basic complaints
  • Producing quotations and CAD drawings in a timely manner
  • Following up on customer quotations, documents progress and what has been won and lost
  • Processing orders and working with other departments to schedule delivery and redelivery
  • Researching required information using available resources to keep knowledge current with trends
  • Ensuring procedures included within the Group Health & Safety Policy are always adhered to
  • Escalating critical issues to management and other duties as assigned
  • Products, supplier and procedure training will be given

Essential skills & knowledge

  • Design, sales, and customer service experience
  • Ability to multi-task, prioritise and work well under pressure
  • Commercial awareness
  • Excellent verbal, written communication and listening skills
  • Ability to work within a team
  • Works in a professional manner
  • Proficiency in Microsoft Office and design software
  • Organised with a high level of accuracy and attention to detail

Professional jobs

  • Maintain customer confidentiality
  • Familiarity of customer service practices
  • Product knowledge


  • Work within a team of 4
  • 39 hours per week
  • Saturday attendance is required, alternative day is to be taken off during the week in exchange

Location of the job

  • Guernsey

Status of the job

  • Designer

Reporting responsibilities

  • Reports to Showroom Manager


  • Competitive pay, holiday allowance, employee assistance program & healthcare

Click here to download application form

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