Trainee Designer Plumbing & Heating

We are looking for a motivated, hardworking individual to support the Plumbing & Heating Manager and work within the team to promote, design and sell products. The candidate must be driven, with a passion for what they do and works in a professional & calm manner.

The key responsibilities include, but are not limited to:

  • Working within a small team to build and maintain profitable customer relationships, driving sales, and seeking new business opportunities with new and existing customers
  • Assisting with the day-to-day operations in the Plumbing & Heating department both over the phone and in person
  • Greeting customers and helping, recommending products, offers and referring to experts
  • Interpreting and translating customer needs into CAD drawing and detailed quotations with assistance
  • Researching and deciding on materials and product sourcing & setting costs according to customer budgets
  • Working closely with team members, customers, architects, and contractors
  • Researching and following industry changes, evolutions, and best practices
  • Ensuring excellent customers service levels are always achieved, on a day-to-day basis, in person and over the phone, building long term relationships
  • Processing orders and working with other departments to schedule delivery and redelivery
  • Researching required information using available resources to keep knowledge current with trends
  • Ensuring procedures included within the Group Health & Safety Policy are always adhered to

Key skills we will be looking for include:

  • Ability to learn design, sales, and customer service practices
  • Good understanding of Microsoft Office
  • Ability to multi-task, prioritise and work well under pressure
  • Commercial awareness
  • Excellent verbal, written communication and listening skills
  • Ability to work within a team
  • Works in a professional manner
  • Organised with a high level of accuracy and attention to detail

This is an exciting permanent position within a growing department with an ever-improving benefits package including holiday allowance, competitive salary, health insurance, employee discount, employee assistance programme, pension, training and development opportunities and more.

To apply, please email If you require any reasonably adjustments to the application process, please call +44 (0) 1481 245801.


Click here to download application form

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